About these terms
These terms apply to all appointments and products provided by Angie Snow, trading as Angie's Creative Hairdressing, 23 Allenstyle Drive, Yelland, Barnstaple, EX31 3DY. By booking an appointment you agree to them. They do not affect your statutory rights under the Consumer Rights Act 2015.
Booking appointments
- Appointments can be booked by phone on 07876 028 331 or by email at missymobile1@yahoo.co.uk.
- Please let me know about any allergies, medical conditions, medication or previous reactions to hair products when booking, and tell me if anything changes.
- Please arrive on time. If you are running late I will do my best to fit you in, but your service may need to be shortened or rebooked so other clients are not kept waiting.
Skin tests for colour
Cancellations and changes
If you need to cancel or move your appointment, please give at least 48 hours notice so the time can be offered to another client. Late cancellations or missed appointments may be charged / may require a deposit for future bookings.
Consultations and results
- Names for colour techniques are interpreted differently between stylists, so please bring a photo of the look you want. I will always discuss what is achievable for your hair before starting.
- Results depend on your hair's history, condition and porosity. If your hair is too compromised (damaged), I may advise against a service or recommend a treatment first.
- Colour correction can take considerable time and may need more than one appointment. I will explain this at your consultation.
- Indian Head Massage has contra-indications. If it is not suitable for you, I will let you know and the treatment will not go ahead.
If you are not happy
Your satisfaction matters. If you are unhappy with your service, please contact me within 7 days so we can discuss it and, where appropriate, arrange an adjustment at no extra cost. Adjustments can't be offered if the hair has since been coloured, cut or chemically treated elsewhere, or if aftercare advice has not been followed.
Prices and payment
Prices will be confirmed when you book and may vary depending on hair length, thickness and the time required. Payment is due at the end of your appointment by cash / bank transfer / card.
Retail products
Retail products are recommended for your individual hair type and style. Unopened products may be returned within 14 days with proof of purchase. This does not affect your rights if a product is faulty.
Liability
I take great care with every service and follow manufacturers' instructions for all products. I am not responsible for reactions or results caused by information not disclosed at booking or consultation, or by not following aftercare advice. Nothing in these terms limits liability for death or personal injury caused by negligence, or anything else that cannot be limited by law.
Photos
I may ask to photograph your finished look for my gallery or social media. This is entirely optional and only done with your permission, which you can withdraw at any time. See the Privacy Policy for more.
Using this website
The content and photographs on this website belong to Angie's Creative Hairdressing and may not be copied without permission. I try to keep information accurate and up to date but services and prices may change. Links to other websites are provided for convenience and I am not responsible for their content.
Governing law
These terms are governed by the laws of England and Wales.