Who I am
Angie's Creative Hairdressing is run by Angie Snow, a sole trader based at 23 Allenstyle Drive, Yelland, Barnstaple, EX31 3DY. I am the "controller" of the personal information you share with me, which means I decide how it is used and I am responsible for looking after it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or your information, contact me on 07876 028 331 or missymobile1@yahoo.co.uk.
What information I collect
- Contact details: your name, phone number, email address and, where relevant, your postal address (for example, to post a skin test to you).
- Appointment details: dates, services booked, colour formulas, products used and recommended, and notes about your hair type and condition.
- Health information: skin (patch) test results, allergies or sensitivities, and any contra-indications relevant to treatments such as tinting or Indian Head Massage.
- Photos: only if you agree, before-and-after photos of your hair.
- Messages: anything you send me by phone, text or email.
How and why I use it
- To arrange, manage and carry out your appointments and to contact you about them. (Lawful basis: necessary to provide the service you have asked for.)
- To keep records of colour formulas, treatments and product advice so I can give you consistent, safe results. (Lawful basis: legitimate interests and providing the service.)
- To carry out skin tests and check treatments are safe for you. This is health information, which is a special category of data. I only use it to keep you safe and with your explicit consent, which you give when you provide it.
- To show photos of your hair in my gallery or on social media, only with your explicit consent, which you can withdraw at any time.
- To keep basic financial records as required by law. (Lawful basis: legal obligation.)
I do not sell your information, and I do not send you marketing messages unless you have asked me to.
Who I share it with
I do not share your information with anyone except where necessary to run my business, for example my accountant or HMRC for tax purposes, or where the law requires it. My email is provided by Yahoo and phone by my mobile network, who process messages on my behalf.
How long I keep it
I keep client records for as long as you continue to visit, and for 2 years after your last appointment, so I have your colour history and skin test records if you return. Financial records are kept for 6 years as required by HMRC. Photos used with your consent are removed if you withdraw that consent.
How I keep it safe
Paper records are stored securely and digital records are kept on password-protected devices. Only I have access to your information.
This website
This website does not use a contact form, analytics, tracking or advertising cookies, and does not collect any personal information from you while you browse. The site uses Google Fonts to display its typefaces; when your browser loads them, your IP address is shared with Google. See Google's Privacy Policy for details. Links to Google Maps open Google's own website, which has its own privacy policy.
Your rights
You have the right to:
- ask for a copy of the information I hold about you;
- ask me to correct anything that is wrong or incomplete;
- ask me to delete your information (unless I have to keep it by law);
- object to or ask me to restrict how I use it;
- withdraw your consent at any time, for example for photos.
Just get in touch using the details above. I will respond within one month.
Changes to this policy
I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.